What is the minimum SMS Credits to purchase? [Article]
Smallest SMS package available is RM135 which is for 1000 SMS credits.
- What is the use of Bulk SMS? [Article]
To allow you to sms to multi-recipient via web interface at one go. It is useful for product promotion, SMS alerts, reminders & etc.
- What is shortcode and what is keyword [Article]
Shortcode is the 5 digit number. Keyword is the 1st word in the SMS message
- What is the difference between Premium SMS and Bulk SMS? [Article]
Premium SMS can receive from mobile user and send charge SMS to mobile user. Bulk SMS can only send free SMS to mobile user.
- What is the use of Premium SMS? [Article]
To receive sms from the mobile user and can send charge SMS to mobile user (Interactive solution) There are 2 type of services for premium SMS - Subscription based service (4D, News, Footba
- Which countries are supported for premium SMS? [Article]
Only Malaysia
- How can I integrate my application to Trio SMS Gateway [Article]
Trio Mobile will provide you with a API for integration. API is a set of instruction on how to integrate with our gateway. We will provide sample codes for integration as well. Any web based languag...
- What happen if I do not have a developer [Article]
You may subscribe our ready made application
- What is the procedure to sign up? [Article]
1. We will send you the agreement and premium service order form which you need to fill up 2. Proceed with payment 3. Fax us back the agreement, premium service order form and bank in slip
- I wish to request for Premium SMS Trial Account [Article]
There is no trial for premium SMS
- What is the % of profit sharing [Article]
Each Telco will have their own % of profit sharing. Refer to 2 Way SMS document for details. Trio Mobile will take 15% after Telco deduction.
- When will I get paid? [Article]
Telco will pay Trio Mobile 60 – 90 days after the end of each month. Once we have receive the payment, we shall put it into our online reporting system. Once it is there, customer can withdraw...
- How fast can you process premium SMS? [Article]
14 SMS per second
- What is reseved keyword? [Article]
ON, REG, STOP, BATAL, HELP & OUT. These keywords cannot be registered by customer.
- For Bulk SMS, which countries are supported? [Article]
6 countries are supported - Malaysia, India, Singapre, Brunei, Australia, Hong Kong. All with the same rate.
- Can Bulk SMS support MMS/EMS? [Article]
No. Only text based SMS is supported.
- Can Bulk SMS support Chinese/Japanase SMS? [Article]
Yes, it is supported
- How many characters for 1 SMS? [Article]
1SMS = 1SMS Credit For normal text message, 1 SMS is 160 characters. For Unicode (Chinese/Japanese), 1 SMS is 70 characters
- Is Fail SMS charged? [Article]
Yes. SMS Credits will be deducted regardless if it is successful or fail.
- Is there any resend function if the mobile phone is not turned on or no coverage... [Article]
Yes. The SMSC will resend the SMS within 24hours.