How do I manage my server if it is hosted at your DC? [Article]
At most times, using remote access software such as FTP and TELNET is sufficient for you to be able to access your own server to update and maintain the content of your own server.
Should you requi
- Do you help customers to submit URLs to search engines? [Article]
You may submit the URL to following search engine easily. Yahoo - http://search.yahoo.com/info/submit.html
- Do you have discounts for domain registration? [Article]
Yes if you register/renew a same domain name (Internic domain only) for a minimum of 5 years straight. eg. .com renewal x 5 years = RM45 x 5 = RM225 Kindly
- Which Domain Extension I can register? [Article]
Currently, we provide the registration of: Internic Domain: .com, .org, .net, .info, .biz, .name, .mobi, .asia,
- SOP of create Google Apps Acc [Article]
1) Open Google Apps
- Can I upgrade my current hosting plan to the Business 300GB plan? [Article]
Yes, you may proceed to place an order for the Business 300GB plan and upgrade. The expiry date for your new plan will be added on top of the current expiry. FYI, our Business 300GB plan can only ha
- How secure and private is my data if I switch over to Google Apps? [Article]
We understand that employees want to be able to work where they want when they want, to do so they are taking the data with them. Businesses are finding themselves in the position where more and mor
- Why should I switch my business to Google Apps Premier Edition? [Article]
We've listened to many businesses share what's important to them in building and growing a healthy business. What we've found is that businesses are looking for a low-cost,
- I'm upgrading from Standard to Premier Edition. Will I be charged for my ex... [Article]
When you upgrade your domain, all of your Standard Edition user accounts will become Premier Edition user accounts. You will be charged for all of your user accounts.
- I have lost my payment receipt, what shall I do? [Article]
If you are unable to provide the payment receipt, you shall give us the payment details as below, so that we may check with our bank. However this process will result in delay to your purchase or rene...
- I want to sign up for Google Apps with my own domain name. Is this possible? [Article]
Absolutely. If you already have a company domain name, or need to create a new one, Google Apps can meet your needs. Each user at your domain will get a Google Apps account branded with your own dom
- I already have my own domain name. I just want to subscribe to your web hosting ... [Article]
Sure. All you have to do is just to subscribe to any of our web hosting plans and we will do the rest of the process with you. You need to obtain the Domain Login URL, UserID & Password in order t...
- How do I transfer my domain and web site from existing provider to you? [Article]
Please follow steps below for the transfer procedure:
1) Please backup your files and email message (if using webmail) at your current hosting provider account. 2) Please signup online via our
- Do you have Privacy Protection to protect my info in WHOIS? [Article]
Yes, we have the Domain Privacy Protection option that you can enable to hide your WHOIS info being displayed to the public. You can enable or disable this feature easily after login to your&
- Do I get Login ID & Password for my domain name? [Article]
You may manage your Internic domain name via our Billing System. Below are the steps: 1. Login to Client Area at http://billing.netonboard.com/clientarea.php 2. Go to M
- What is the requirements of Owned License for ActiveCampaign Email Marketing Sof... [Article]
Below are the requirements for our ActiveCampaign Email Marketing software:
PHP - Version 4.3 or above
MySql - Version 4.1 or above
- Can I use my mobile PDA to connect to my Exchange Hosting? [Article]
Yes. With our Exchange Hosting, you can actually send/receive emails and also synchronize all your contacts, calenders, notes and shares files.
- Do you provide control panel for my Server Administrator to manage the Allow or ... [Article]
Yes, we can provide you the user access as to manage quarantine mails if you subscribed for the service separately for your own email server. By default, it will follow global setting.
For shared h
- Can I upgrade my plan? [Article]
Yes. Simply contact us by submitting an inquiry via www.supportchain.com.
- Can I see who has opened my newsletter? [Article]
Yes. That's the important feature for you to see who has read your newsletter and what they have clicked on your newletters. You can then to perform follow up with your potential clients.