How much does this plan cost? [Article]
We offer three type of packages to cope for different users requirements based on the email volume. You shall go for higher package if you have many email accounts and heavy email traffic per day.
- How much does this plan cost? [Article]
We offer 2 type of packages to cope for different users requirements based on the number of mailboxes. You may go for the Enterprise package if your total mailboxes fall under 25-50 or Small Medium if...
- Do your servers support ASP, .NET, PHP? [Article]
Yes. Our Windows 2003/2008 Server supports Microsoft Active Server Pages (ASP), Microsoft Active Server Pages .NET (ASP .NET), PHP 5, WML, XML whereas our Linux Server supports PHP 5, WML, XML. For mo...
- Which Domain Extension I can register? [Article]
Currently, we provide the registration of: Internic Domain: .com, .org, .net, .info, .biz, .name, .mobi, .asia,
- Okay, I would like to signup your web design package. How to start? [Article]
All you need to do is submit a ticket to us at www.supportchain.com with the quotation reference number and
- How much is your web design fee? [Article]
We provided 2 standard web design packages of either a 8 pages or 23 pages package: 8 Pages Starter CMS Plan RM1300 (One Time) 23 Pages Advanced CM
- What are the facilities available in the Data Center? [Article]
DC Facilities: - ISP Class IDS, raised flooring - 24x7 Network Monitoring - CCTV, Biometric, Doorcard, Security Guard - Diesel Genset, Dual Power Source - Multiple Backbon
- How do I transfer my domain and web site from existing provider to you? [Article]
Please follow steps below for the transfer procedure:
1) Please backup your files and email message (if using webmail) at your current hosting provider account. 2) Please signup online via our
- Do I get Login ID & Password for my domain name? [Article]
... domain name via our Billing System. Below are the steps: 1. Login to Client Area at http://billing.netonboard.com/clientarea.php 2. Go to M
- Quick Start Guide [Article]
You may obtain it from http://www.netonboard.com/download/Quick_Start_Guide.pdf.
- Where can I host the Email Marketing software if I were to get the Owned License... [Article]
Due to the heavy email traffice of an Email Marketing software, you will not be able to host the software at any of shared hosting plans. The only options you can consider is to get your
- Why should I go for hosted services? [Article]
Hosted services are more cost effective and convenient as you do not have to worry about subscribing, purchasing or maintaining a server for your email marketing application as we will host the se
- Can I resell your domain name? [Article]
Yes, you may purchase our bulk domain prepayment package* for resell purpose. A domain reseller control panel will be provided where you can register / renew the domain yourself from your domain resel...
- How and where can I obtain Official Receipt? [Article]
Official Receipt is generated upon payment made. You can print the Official Receipt with following steps:
a) Login to Online Billing System via
- How and where can I obtain Performa Invoice? [Article]
Performa Invoice is generated upon completion of order placement. You can print the official Performa Invoice with following steps:
a) Login to Online Billing System via
- What are the payment methods? [Article]
You may pay via any of the following payment method:- i) Direct Cash/Cheque Deposit ii) Internet Funds Transfer iii) Cheque Postal (recommended Registered or PosLaju or Courier)
- What is the price for Domain Name registration only? [Article]
Please visit here for our Domain Name Pricing.
- Are the prices in web hosting plans inclusive of the domain name registration fe... [Article]
...web hosting fee listed does not include domain registration fee.
However, you can register a .com/.net/.org/.info/.biz/.us domain domain name at only RM50/year
- How do I pay via credit card / Paypal? [Article]
All payment to be made via credit card or Paypal will be charged in USD. To pay via credit card or Paypal, you may now proceed to make the payment via our Billing System. You may follow below steps
- How can I integrate my application to Trio SMS Gateway [Article]
Trio Mobile will provide you with a API for integration. API is a set of instruction on how to integrate with our gateway. We will provide sample codes for integration as well. Any web based languag...