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The article has been updated successfully but requires approval before it is published.What is the technical support coverage included in the Virtual Dedicated Server plan?
Virtual Dedicated Server is a Self Managed service meaning that the client will manage their server configuration, installation and etc by themselves. Net Onboard will assist the client in performing Level 1 Support restricted to Server Reboot & Eye On.However, client may signup 8x5 Business Day Support at RM250/mth where Net Onboard will provide Advisory, Propose, Deployment and Troubleshooting during the 8x5 Business Day.
