What is your Up Time Guaranteed?

We provide SLA of 99.9% on Hardware Uptime, Network Uptime and Power Uptime. Uptime Calculation exclude Scheduled Maintenance/Force Majeure.


Note:
- This only applicable for client that hosted at Aims Data Centre.

News and announcement of reported maitenance or downtime will be informed to clients via newsletter as well as Online Support Helpdesk.



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