| Step 1 | Emails travel as usual when internet connection and 'Your Email Server' are working fine. |
| Step 2 | When 'Your Email Server' or internet connection is down. Emails will be returned to sender as undelivered if Email Redundancy Solution is not in placed. |
| Step 3 | With Net Onboard Email Redundancy Solution, bounce back mail will never happen. Our Layer 1 comprised of multiple Redundancy Email Servers located globally. This provides 100% availability for your email service. |
| Step 4 | Emails captured in Layer 1 will then be passed to our Spam & Virus Firewall for filtering. |
| Step 5 | Cleaned Mail will be released to our Layer 2 Redundancy Email Server and automatically re-routed to 'Your Email Server' once it is live again. |