What are the advantages of co-locating server at DC instead of at office premise?
Yes, you can host your server at your own office. However many have chosen to co-locating the server at DC for the following reasons: i) Maximum Resource Availability - You can ensure that your site remains accessible to your customers at most time utilising the DC Internet facilities, without d ...
- Which are the available Data Centers?
You have the selection to host your server at below data center based on availability of racks: - Aims DC, Menara KL.
- What are the facilities available in the Data Center?
DC Facilities: - ISP Class IDS, raised flooring - 24x7 Network Monitoring - CCTV, Biometric, Doorcard, Security Guard - Diesel Genset, Dual Power Source - Multiple Backbone & LAN Connectivity For details, please click here for Aims Data Center Facilities.
- Are there any Insurance Coverage provided by Data Centers?
Following are the insurance that AIMS DC has purchased for its own protection. 1) Fire 2) Theft 3) Public Liability Note: - Above insurance is mainly to protect AIMS, DC own goods. In the event if above case happened, the policy will only cover client parts if that is due to DC negligence. There ...
- How do I manage my server if it is hosted at your DC?
At most times, using remote access software such as FTP and TELNET is sufficient for you to be able to access your own server to update and maintain the content of your own server. Should you require physical access to your server during/after office hours/weekend/public holidays, you will need ...
- How do I proceed to subscribe for your Server Co-Location service?
Firstly, you may proceed to place an order for server colocation at our Billing System. Upon receiving your payment, you will be given a Data Center Visit Application Form to be filled up with your equipment model, serial numbers, IPs etc that you have ordered. Kindly ensure you have configured ...
- Is my server secured to share the rack with other Net Onboard co-lo clients?
You will be sharing the same rack with other Net Onboard Co-lo clients if you subscribe for a single server co-location, unless you were to susbcribe the full rack service. However, you can be rest assured on the security wise that, the rack is remain locked all the time and no other co-lo clie ...
- Can I have emergency physical access to Data Center within a short notice?
Yes, with an email notice and explanation to us prior to any visit. The visit will still need to be accompanied by Net Onboard Technical Team.
- What shall I take into consideration when purchasing the server chassis or server railing kits?
Standard Rack come with 800mm-900mm depth. If you have longer depth, you will need to go for extra depth server rack that can accommodate up to 1000mm. Therefore, if you have a longer depth server, kindly make arrangement with the Sales Team before the deployment.
