What is your Shared Hosting Server Specifications?
We are using the Award Winning Intel Modular Server (Techworld "Server Product of the Year") built on Intel Multi-Flex Technology which offer simple, flexible system integrating storage and computing power that provide seamless installation, migration, and growth capabilities utilising the Virt ...
- What is your Hosting Server Operating System?
We provide the best of both worlds. i) Windows 2008 Server for Windows hosting plans ii) Linux CentOS Server for Linux hosting plans
- What is your Up Time Guaranteed?
We provide SLA of 99.9% on Hardware Uptime, Network Uptime and Power Uptime. Uptime Calculation exclude Scheduled Maintenance/Force Majeure. Note: - This only applicable for client that hosted at Aims Data Centre. News and announcement of reported maitenance or downtime will be informed to clien ...
- How do I request for technical assistance?
Based on the nature of problems had by web hosting customers, it is much timelier and more effective for issues to be handled via email rather than over the phone. Visit our Online Support Helpdesk - http://www.supportchain.com to access to the following technical assistance: Self Diagnosis and ...
- How do I send and receive emails with your hosting service?
You can use either "WebMail" or "POP3 Email" to access your email messages, regardless subscribing to Linux or Windows Shared Hosting Plan. What is Webmail? 1) WebMail allows you to access your mailbox anywhere, anytime eventhough you are not logon to your own computer via a browser by typing yo ...
- What is "Auto Responders"?
With the Auto Responders feature enabled via your hosting control panel, you can have the mail server to automatically reply a default message to all recipients who have just sent you an email before you actually replied to them. The benefit is to notify senders that their mails have reached you ...
- How do I upload web content to your server?
You will have access to your own FTP account (username & password provided) to upload your web content to the server. There are many web publishing tools that you can use to perform the file uploads or downloads. Flash tutorials below will guide you through the steps on web publishing using ...
