How much does this plan cost?
We offer 2 type of packages to cope for different users requirements based on the number of mailboxes. You may go for the Enterprise package if your total mailboxes fall under 25-50 or Small Medium if your total mailboxes is below 25 email accounts. Please visit link below for the details featur ...
- How does the Enterprise Spam & Virus Firewall work?
The Net Onboard Spam & Virus Firewall sits in front of the email servers accepting all email messages from the Internet. It then scans them for viruses and spam. Allowed messages are then delivered to each email servers respectively. Each message goes through 12 layers of tests to determine ...
- What if the Spam & Virus Firewall isn't 100% sure an email message is spam?
After an email message goes through its 10 layers of tests, our Enterprise Spam & Virus Firewall assigns it a spam probability number. If it is 100% sure the email message is spam, it will be blocked. You'll never see blocked messages so you won't have to waste your time sifting through thes ...
- What happens if someone's email is blocked by the Spam Firewall?
If the Enterprise Spam & Virus Firewall blocks a message someone sends to you, they will automatically be notified by email that the message was blocked. A "false-positive" where legitimate email is mistakenly blocked, is extremely rare.
- Do you provide control panel for my Server Administrator to manage the Allow or Block of Email / Domain?
Yes, we can provide you the user access as to manage quarantine mails if you subscribed for the service separately for your own email server. By default, it will follow global setting. For shared hosting clients, no user control is provided. Any request is to be submitted to our Support team for ...
- Do you provide any testing duration for us to try out the service?
We do not provide testing duration. However we do offer a 15 days money back guarantee on the service subscribed.
- How may % of spam will be filtered by Net Onboard Enterprise Spam & Virus Firewall?
As default configuration, it filter at minimum 95% of spam mails. The filter rate of 99% is achievable after completion of Bayesian training by user.
- I wish to subscribe the Enterprise Spam & Virus Firewall for my office email server. Any configuration to be done? How long does it take to activate the service?
We require your end to disable standard port 25 and only open SMTP access for our spam & Virus firewall. Besides that you will also need to update the MX records given. Domain propagation will take place after MX update in 24-48hours where at this point of time, you will see significant diff ...
- Is the outgoing mail being scanned in Enterprise Spam Firewall as well?
No. Our Enterprise Spam Firewall only cover incoming traffic at this moment.
- Can I disable Spam filtering for my shared hosting plan if I don't want it?
Yes. You may write to our support stating your domain and to request to turn off the Enterprise Spam Firewall on your domain.
- What is Enterprise Spam & Virus Firewall?
Spam & Virus Firewall is an integrated hardware and software solution for complete protection of your email server. It provides a powerful, easy to use, and affordable solution to eliminating spam and viruses from your organization by providing the following protection: - Anti-Spam - Anti-Vi ...
