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  1. questionQuick Start Guide
    You may obtain it from http://www.netonboard.com/download/Quick_Start_Guide.pdf.
  2. questionWhy use ActiveCampaign Email Marketing?
    ActiveCampaign Email Marketing is the leading web based marketing software that have good track record and trusted by well-known corporation such as Nokia, IBM, Dell, Canon and many more. With this software, you can: - Easily create and send HTML newsletter to clients, using HTML editor in the ...
  3. questionDo I need to prepare a server to use ActiveCampaign Email Marketing?
    • Hosted Services: No • Owned License: Yes
  4. questionWhat is Email Marketing - Hosted Services?
    With Hosted Service, you only pay a monthly or yearly subscription fee to continuously enjoy the email marketing software which will be hosted at our Virtual Dedicated Server (VDS) It saves you from the need to prepare your own server such as Dedicated Server / VPS as to host the ActiveCampaign ...
  5. questionWhy should I go for hosted services?
    Hosted services are more cost effective and convenient as you do not have to worry about subscribing, purchasing or maintaining a server for your email marketing application as we will host the service for you at our server. We are offering 3 packages under hosted services which are Entry Plan, ...
  6. questionWhat is Email Marketing - Owned License?
    ActiveCampaign Email Marketing - Owned License means you will purchase the software itself with a onetime payment. This license grants you the rights to use the software and host it anywhere. No other monthly or yearly fee inccur in future. If you wish to perform an upgrade, you may pay only for ...
  7. questionWhy I should go for Owned License?
    You should opt for Owned License if you already have your own server and wish to have full control of the software. By purchasing Owned License, you will have unlimited numbers of email sending each month and you will only need to pay for a onetime payment fee.
  8. questionWhere can I host the Email Marketing software if I were to get the Owned License?
    Due to the heavy email traffice of an Email Marketing software, you will not be able to host the software at any of shared hosting plans. The only options you can consider is to get your own dedicated server or VPS. Here at Netonboard, we give you the lowest, and most cost-effective server host ...
  9. questionWho will create the HTML newsletter and do the URLs linkage?
    You will create the HTML email / plain text email by yourself using the system. No worry if you are not familiar with the codes etc, as there is HTML WYSIWYG text editor available in the system for you to easily prepare the newsletters.
  10. questionHow many mailing list or subscribers allowed?
    Unlimited mailing list and subscribers are allowed.
  11. questionCan I schedule my email sending option?
    Yes. You may set the Schedule Sending so that your email will be sent based on your preferred date and time, or whether it will be a recurring sending email.
  12. questionCan I stored all the newsletters being sent?
    Yes. You may view or achieved the copy list or messages you had sent in the ActiveCampaign panel.
  13. questionCan I see who has opened my newsletter?
    Yes. That's the important feature for you to see who has read your newsletter and what they have clicked on your newletters. You can then to perform follow up with your potential clients.
  14. questionCan I preview my email before send it out?
    Yes. There will be a “test send” feature. You could use this feature to send the mail to your own email account before you proceed to broadcast the email to your subscribers.
  15. questionCan I include attachment to my email?
    Yes. Please note that only 3 attachment files with maximum size of 1MB each allowed.
  16. questionCan I insert my URL link in my email?
    Yes. When your recipient views the message, they will be viewing your message from your website URL at your own server.
  17. questionDo you provide any reports?
    Yes. There will be statistical reports available that will help you to have a visual breakdown of all message information and statistics. More detailed information is also available for every aspect of your sent messages. You also may export the report to an Excel file.
  18. questionWhen you will reset the monthly sending quota?
    Monthly email sending quota will be reset on every month (last 30 days).
  19. questionCan I upgrade my plan?
    Yes. Simply contact us by submitting an inquiry via www.supportchain.com.
  20. questionIs there any trial service available for ActiveCampaign Email Marketing?
    No, we do not offer any trial service but you may purchase the monthly packages for a month and to try out our Email Marketing services.
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